At Craftjewelry Master we strive to make every piece of personalized jewelry as precious and beautiful as the moment it commemorates.
If your item arrives damaged, incorrectly designed, or is simply not what you expected, please let us know immediately and we'll do our utmost to recreate it to your full satisfaction. To get in touch concerning a return or cancellation, please email us here.
New, unworn items can be returned to Craftjewelry Master within 100 days of delivery.
Please note that because all our personalized items are one-of-a-kind, those returns will incur a 30% restocking fee.
Craftjewelry Master reserves the right to make any amendments to this policy at any time. Notification of any changes will be published on this page.
If you have any inquiries regarding cancellations or any of our other policies please contact our Customer Care Representatives.